Mercy Community Services
Mercy Community Services North Queensland Ltd (MCSNQ) comprises an aged care facility, a retirement village, a low-cost rental property, emergency accommodation, and the Safe at Home Program.
History of the ministry
In 2011 MCSNQ was formed to take over the operation of the following ministries of the Townsville Sisters of Mercy in preparation for their transference to Mercy Partners:
- Loreto Nursing Home
Originally established close to the sisters' Mother House, St Patrick's Convent, on The Strand, as a home for ageing and frail sisters, Loreto Nursing Home was extended in the early 1980s to become a licensed accommodation for frail aged lay women as well as sisters. In November 2009 residents were moved into a new facility relocated at its present address on Fulham Road, Townsville. Because of its small size compared with many other age-care facilities (just 25 beds), Loreto offers an intimate, homelike atmosphere.
- Villa McAuley
Villa McAuley is the oldest retirement village in Townsville, currently offering independent living to 144 residents. It was officially opened on 7 December 1980 and consists of 117 units, which may be purchased under a licence agreement. The village is subject to the requirements of the Queensland Retirement Villages Act 1999.
- Low-cost rental property
This property is used to help people who experience difficulty obtaining rental accommodation. It allows special arrangements for payment.
- Two emergency houses
These houses are managed by Family Emergency Accommodation Townsville to provide housing for families in emergencies.
- Safe at Home Program
This program provides emergency alarms to individuals at risk in their home. The alarms are monitored by a call centre.
Read about our Sisters of Mercy heritage.